Accident management is an optional service and may not be included.
For company car drivers:
If you have been in an accident and need urgent assistance, please call 0344 880 1888.
For salary sacrifice drivers:
If you do not take our insurance the accident management we provide is to remove your vehicle from the scene of the accident, you can arrange this with the RAC by calling the driver helpline on 0344 85 45 161 option 2. For any other services relating to the accident, such as arranging a repair, please consult your insurer.
If you do take SG Fleet insurance, you too can benefit from the removal of the vehicle from the scene of the accident using the above details. You can also call the SG Fleet insurance accident management provider on 0343 509 4900 and they will manage the repair and claims process for you.
For personal contract hire drivers:
In the event of an accident please contact your insurer.
Our fleet management and leasing team is available to discuss your fleet requirements and provide you with a tailored proposal that addresses your fleet and business needs. Talk to one of our consultants today.
We offer two types of employee benefit solutions, and our team can help you decide which option best suits your business and employee needs. Talk to one of our consultants and find out whether Car Salary Exchange or Novalease is right for your business.
If you have a complaint about a service or an agreement with us, please contact us in the first instance by calling 0344 854 5161, in writing using the details shown above, or via our feedback form. We will acknowledge your complaint and write to you within eight weeks, either confirming our final position or explaining why we are unable to do so. If you are dissatisfied with how we deal with your complaint and you are not a business customer, you have the right to refer your complaint to the Financial Ombudsman Service by writing to Exchange Tower, London, E14 9SR, by calling 0800 023 4567, or by emailing email@example.com. Businesses may have a right to complain to the Financial Ombudsman Service. The Ombudsman can tell you whether or not he can deal with your complaint.